Atendimento Multicanal: Gerenciar o suporte ao cliente via WhatsApp, E-mail, Chat do site e Redes Sociais, garantindo agilidade e empatia.Gestão de Crise e Reclame Aqui: Monitorar e responder solicitações em plataformas de defesa do consumidor (como Reclame Aqui e Procon), revertendo experiências negativas em positivas.Interface com Logística: Acompanhar status de entregas atrasadas ou...
Somos uma escola de inovação com propósito de formar profissionais e empreendedores para atuar de forma ativa no mercado digital. Como Assistente de Customer Experience você terá a missão de mostrar para a sociedade que existe um novo jeito de se preparar profissionalmente para as áreas, rápido e eficiente que o ensino tradicional. Mostrando essa nova perspectiva, que conseguiremos formar as...
Assistente de Customer Experience Location:Curitiba, BR, 81260-900Position Type:Professional- Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.O que você vai...
REQUISITOS• Experiência prévia em Customer Success ou Atendimento a Clientes Premium, de preferência em educação executiva, consultoria ou programas de mentoria. • Excelente comunicação oral e escrita, com habilidade para construir relacionamento de confiança e proximidade. • Capacidade analítica para interpretar métricas de engajamento, satisfação e retenção, propondo ações corretivas. (hurn,...
Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative...
Descrição:Participar de execuções de onboarding Tech Touch (envio de trilhas, treinamentos em grupo, boas-vindas automáticas). Auxiliar no mapeamento da jornada dos ISPs e dos assinantes. Consolidar relatórios de NPS, CSAT e Reclame Aqui (comentários, notas, recorrências). Classificar causas de churn e apoiar o time de retenção com insumos. Contribuir com melhorias nos fluxos de comunicação...
Na Warren, confiança é a base de tudo. Nossos clientes sabem, com total transparência, como seus investimentos são geridos, quais as taxas envolvidas e o nível de risco de cada um. Nosso propósito é eliminar o conflito de interesses no mercado de investimentos brasileiro: não somos comissionados pelos produtos sugeridos, garantindo que o perfil e os objetivos de cada cliente estejam no centro de...
Visão Geral da Função: Estamos buscando um Consultor Sênior altamente qualificado e experiente em Bloomreach Experience Manager (brXM) para integrar nossa equipe. Este papel é fundamental para ajudar nossos clientes a projetar, implementar e otimizar suas experiências digitais utilizando a plataforma Bloomreach. O candidato ideal terá profundo conhecimento técnico em brXM e forte compreensão de...
About Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We're hiring a Customer Success Manager based in Brazil...
TITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager, you'll manage client onboarding, expansions, and...
Nós, da Knewin, somos líderes na América Latina quando se trata de ajudar empresas e marcas a gerenciar sua reputação e presença online através de análises de dados. Com mais de 2000 clientes, nosso objetivo é conectar nossos parceiros com seu público-alvo, visando conquistar sua preferência e alcançar resultados excepcionais para seus negócios. Valorizamos uma cultura que prioriza a agilidade, a...
Do you want to work on the largest healthcare platform in the WORLD? We are Doctoralia, a Docplanner Group company, present in 13 countries, responsible for serving more than 55 million patients and processing more than 15 million appointments per month! We currently have more than 2 million healthcare professionals in our database, totaling approximately 10 million patient evaluations to...
Join to apply for the Graduate Customer Success Manager role at Canonical3 days ago Be among the first 25 applicantsJoin to apply for the Graduate Customer Success Manager role at CanonicalThe role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or...
Company DescriptionTuoTempo is the fastest growing healthcare CRM software-as-a-service in Europe specialized in digitizing healthcare providers by redesigning the patient experience. Our groundbreaking technology is the preferred choice of the biggest healthcare providers in Spain, Italy, Brazil, Mexico and other markets. We are now looking to expand with new team members in order to...
Company DescriptionDo you want to work on the largest healthcare platform in the WORLD? We are Doctoralia, a Docplanner Group company, present in 13 countries, responsible for serving more than 55 million patients and processing more than 15 million appointments per month! We currently have more than 2 million healthcare professionals in our database, totaling approximately 10 million patient...
About MagentrixMagentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes.Role OverviewWe're hiring a Customer Success Manager based in Brazil to...
Distribution/Customer Program Manager page is loaded## Distribution/Customer Program Managerremote type: Hybridlocations: Rio De Janeirotime type: À plein tempsposted on: Offre publiée aujourd'huitime left to apply: Date de fin : 24 novembre **** (Il reste 19 jour(s) pour postuler)job requisition id: R-**********Distribution/Customer Program Manager- - - - - - - - - - - -**Trade Marketing...
A ST-One é uma startup que nasceu com o propósito de tornar processos industriais mais eficientes através da Ciência de Dados.Já estamos presentes em mais de 20 países, nas maiores indústrias do mundo, mas ainda temos muito a conquistar! Precisamos de um(a) Customer Success Manager para assumir esse desafio e expandir nesse mercado junto com a gente.Cultura:Na ST-One nosso principal valor...
Join to apply for the Enterprise Customer Success Manager role at Canonical4 days ago Be among the first 25 applicantsJoin to apply for the Enterprise Customer Success Manager role at CanonicalGet AI-powered advice on this job and more exclusive features.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform,...
Overview Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. The company is a...