Atendimento Multicanal: Gerenciar o suporte ao cliente via WhatsApp, E-mail, Chat do site e Redes Sociais, garantindo agilidade e empatia.Gestão de Crise e Reclame Aqui: Monitorar e responder solicitações em plataformas de defesa do consumidor (como Reclame Aqui e Procon), revertendo experiências negativas em positivas.Interface com Logística: Acompanhar status de entregas atrasadas ou...
Somos uma escola de inovação com propósito de formar profissionais e empreendedores para atuar de forma ativa no mercado digital. Como Assistente de Customer Experience você terá a missão de mostrar para a sociedade que existe um novo jeito de se preparar profissionalmente para as áreas, rápido e eficiente que o ensino tradicional. Mostrando essa nova perspectiva, que conseguiremos formar as...
Assistente de Customer Experience Location:Curitiba, BR, 81260-900Position Type:Professional- Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.O que você vai...
REQUISITOS• Experiência prévia em Customer Success ou Atendimento a Clientes Premium, de preferência em educação executiva, consultoria ou programas de mentoria. • Excelente comunicação oral e escrita, com habilidade para construir relacionamento de confiança e proximidade. • Capacidade analítica para interpretar métricas de engajamento, satisfação e retenção, propondo ações corretivas. (hurn,...
Na Warren, confiança é a base de tudo. Nossos clientes sabem, com total transparência, como seus investimentos são geridos, quais as taxas envolvidas e o nível de risco de cada um. Nosso propósito é eliminar o conflito de interesses no mercado de investimentos brasileiro: não somos comissionados pelos produtos sugeridos, garantindo que o perfil e os objetivos de cada cliente estejam no centro de...
Descrição:Participar de execuções de onboarding Tech Touch (envio de trilhas, treinamentos em grupo, boas-vindas automáticas). Auxiliar no mapeamento da jornada dos ISPs e dos assinantes. Consolidar relatórios de NPS, CSAT e Reclame Aqui (comentários, notas, recorrências). Classificar causas de churn e apoiar o time de retenção com insumos. Contribuir com melhorias nos fluxos de comunicação...
Company DescriptionBest Servicers of America is an innovative provider of on-site services solutions, dedicated to enhancing brand image and customer service experience. We offer accurate diagnostic and technical support and follow-up phone calls to ensure customer satisfaction. Our team works closely with businesses to tailor our services to meet their unique requirements, dispatching...
- Ongoing contract role · 10 hours per week · Remote (Brazil Based) - Flexible hours · PST time zone overlap preferred - International team across Brazil and North America - 5+ years of designing SaaS web applications (required) - Hands-on product experience design - workflows, flows, wireframes - Fluent English required - written and spoken About the Role We're looking for a Senior Product...
Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative...
Join Toptal's Elite Network of Freelance Talent Toptal is an exclusive network of the world's top freelance software developers, designers, finance experts, product managers, and project managers. As one of the fastest-growing fully remote networks globally, we empower professionals to thrive in their freelance careers while working with leading companies around the world. About the Client Our...
Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. With a steadfast commitment to delivering exceptional service to our clients, Bluelight excels in its focus on quality and customer satisfaction. Our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work...
At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work.Overview of the role:We are looking for a User Experience Specialist to join our Development team and participate in different projects made up of...
We're expanding our Customer Success team and hiring a high-performing Onboarding Specialist. You will own the customers' first 30 - 45 days, set the tone for the relationship, build confidence and ensure customers are ready quickly and correctly. This role defines the customer's first impression of Smarter Contact and has clear growth potential within a fast-scaling SaaS company. This is a...
About Us:HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes...
Job DescriptionJob Title: Agente de Produção de SistemasReq Id: *****City: CuritibaState/Province: ParanaPosting Start Date: 9/1/25Wipro Limited (NYSE: WIT, BSE: ******, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in...
AGENTE DE TELEATENDIMENTO | SUPORTE E-COMMERCE | CURITIBA Join to apply for the AGENTE DE TELEATENDIMENTO | SUPORTE E-COMMERCE | CURITIBA role at Concentrix. 1 day ago | Be among the first 25 applicants. This range is provided by Concentrix. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Entrevista Fase final Jornada: Parcial...
Customer Success & Business Development Consultant – Latin America CAS uses intuitive technology, unparalleled scientific content, and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge and, for...
We are looking for a Email - RPG Gaming Customer Support Representative (FULL-TIME REMOTE JOB) At Customer Umbrella, we help people one caring interaction at a time – that includes you! Join us and you will shine with us as a Customer Service Representative. Now hiring for fully remote Work from Home position! Requirements: - You love playing Games! - Candidates should have previous experience...
JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale and Stanford. As a rapidly...
We are seeking a full-time, remote Technical Customer Support (TCS) Representative with 2+ years of Level 1 support experience, preferably in a doctor's office, veterinary clinic, hospital, or similar healthcare environment. You will use your critical thinking skills to listen to and understand customer needs, offering timely solutions that drive value and customer satisfaction. You will be...