Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...
Join the Virtual Latinos Community! With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job positions become available every week,...
About Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We're hiring a Customer Success Manager based in Brazil...
Nós, da Knewin, somos líderes na América Latina quando se trata de ajudar empresas e marcas a gerenciar sua reputação e presença online através de análises de dados. Com mais de 2000 clientes, nosso objetivo é conectar nossos parceiros com seu público-alvo, visando conquistar sua preferência e alcançar resultados excepcionais para seus negócios. Valorizamos uma cultura que prioriza a agilidade, a...
Overview We Are Kemin We are visionaries who see things differently and are inspired by the world around us. We have been dedicated to using applied science to improve the quality of life for over half a century. Kemin is a privately held, family-owned company with over 3,300 employees worldwide and manufacturing facilities in Belgium, Brazil, China, India, Italy, Russia, Singapore, South...
Sobre a empresa: HR Tech especializada em recrutamento e contratação de talentos globais. O que você irá fazer: - Estabelecer contato direto com os líderes operacionais em todo o Brasil, com o objetivo de captar e centralizar as demandas de contratação na consultoria. - Atuar como elo entre o cliente e os diversos times internos, conduzindo tratativas de forma alinhada com as diretrizes da...
A Mais Diversidade é a maior consultoria de diversidade e inclusão da América Latina. Aliamos grande experiência de mercado a sólido conhecimento acadêmico para oferecer soluções completas em diversidade e inclusão. Auxiliamos as empresas a encontrarem candidatos com perfis diversos para posições de liderança e, também, para Programas de Trainees e Estágio. Nossa curadoria de talentos apoia na...
Descrição da empresaDescrição da vaga- Realizar atendimento telefônico com clientes, abertura de chamados para resolução de problemas, orientar aos clientes- Envolver as diversas áreas internas da empresa nas questões trazidas pelos clientes, possibilitando o aperfeiçoamento dos produtos e serviços- Prestar suporte aos clientes da carteira dos Executivos de Contas e Representantes Comerciais no...
Documentar todas as interações com os clientes em sistema para manter um histórico e garantir um atendimento consistente;Identificar e solucionar questões comuns, seja fornecendo informações ou escalando problemas mais complexos para equipes superiores;Coletar feedback dos clientes sobre produtos e serviços, e encaminhar sugestões para melhorias;Realizar follow-ups com clientes, após a resolução...
$20k – $40k • No Equity At Cuseum, our mission is to help museums, attractions, and nonprofits better engage and delight their visitors, members, and patrons. We love our customers and are looking for someone to help onboard, assist, and support them every step of the process. We're seeking someone who is driven to help our customers exceed their goals. From onboarding, support, and continued...
We are looking for a Email - RPG Gaming Customer Support Representative (FULL-TIME REMOTE JOB) At Customer Umbrella, we help people one caring interaction at a time – that includes you! Join us and you will shine with us as a Customer Service Representative. Now hiring for fully remote Work from Home position! Requirements: - You love playing Games! - Candidates should have previous experience...
What a Day In The Life Looks Like - Utilize active listening, empathy, and other emotional intelligent skills to properly handle customer interactions. - Troubleshoot business and operational issues associated with the Warehouse Management System (WMS) and ancillary software. - Quantify issues and provide supporting data if issues are escalated to ERP Vendor, Honeywell/Vocollect, RF Hardware...
Customer Success & Business Development Consultant – Latin America CAS uses intuitive technology, unparalleled scientific content, and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge and, for...
We are seeking a full-time, remote Technical Customer Support (TCS) Representative with 2+ years of Level 1 support experience, preferably in a doctor's office, veterinary clinic, hospital, or similar healthcare environment. You will use your critical thinking skills to listen to and understand customer needs, offering timely solutions that drive value and customer satisfaction. You will be...
Description Estamos em busca de Analista de Customer Service Pleno para fazer parte do nosso time. PRINCIPAIS ATIVIDADES: Atender clientes por diferentes canais (e-mail, telefone, chat, WhatsApp, etc.), garantindo agilidade e qualidade no atendimento Registrar, acompanhar e resolver solicitações, reclamações e dúvidas dos clientes Atuar na interface entre o cliente e áreas internas (vendas,...
About Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We're hiring a Customer Success Manager based in Brazil...
Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...
Join the Virtual Latinos Community! With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job positions become available every week,...
Nós, da Knewin, somos líderes na América Latina quando se trata de ajudar empresas e marcas a gerenciar sua reputação e presença online através de análises de dados. Com mais de 2000 clientes, nosso objetivo é conectar nossos parceiros com seu público-alvo, visando conquistar sua preferência e alcançar resultados excepcionais para seus negócios. Valorizamos uma cultura que prioriza a agilidade, a...
About Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We're hiring a Customer Success Manager based in Brazil...