JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale and Stanford. As a rapidly...
Nós, da Knewin, somos líderes na América Latina quando se trata de ajudar empresas e marcas a gerenciar sua reputação e presença online através de análises de dados. Com mais de 2000 clientes, nosso objetivo é conectar nossos parceiros com seu público-alvo, visando conquistar sua preferência e alcançar resultados excepcionais para seus negócios. Valorizamos uma cultura que prioriza a agilidade, a...
About Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We're hiring a Customer Success Manager based in Brazil...
We're expanding our Customer Success team and hiring a high-performing Customer Success Specialist. You will own the long-term success, retention, and expansion of active customers. This role is analytical, consultative, and performance-driven. You are a partner, not support. If you understand real estate investing, SMS performance, and how to turn data into outcomes, this role fits. This is a...
Customer Success & Business Development Consultant – Latin America CAS uses intuitive technology, unparalleled scientific content, and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge and, for...
Estamos em busca de um(a) profissional dedicado(a) e orientado(a) para Customer Success (CS), que desempenhará um papel fundamental na implementação e no sucesso contínuo dos Operadores Turísticos no Marketplace de Tours, Atividades e Atrações da tur.com no Brasil. -->www.tur.com O(a) CS será responsável por orientar novos Vendors no uso eficaz da nossa plataforma, garantindo sua satisfação,...
Senior Client Success Manager We are looking for a full-time, remote Senior Client Success Manager with 7+ years of experience working in a software, technical recruiting, or technical outsourcing client services role. This role combines client advocacy with revenue responsibilities, focusing on retention and growth within existing client accounts. This individual will build loyalty and...
What a Day In The Life Looks Like - Utilize active listening, empathy, and other emotional intelligent skills to properly handle customer interactions. - Troubleshoot business and operational issues associated with the Warehouse Management System (WMS) and ancillary software. - Quantify issues and provide supporting data if issues are escalated to ERP Vendor, Honeywell/Vocollect, RF Hardware...
About the Role We're looking for a Technical Support Operations Lead to own the day-to-day operation of a WordPress support queue. This is a highly accountable, client-facing role: you will run triage, drive clarity, reduce back-and-forth, and ensure tickets move from intake → diagnosis → resolution → verification with consistent standards. This role is not "ticket forwarding." You must be able...
Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative...
Gerente de Technical Advisor (ArcGIS) Descrição da vaga - Gerenciar e responder pela gestão do atendimento, fortalecendo o engajamento com o negócio das indústrias foco, em sinergia com Soluções, Marketing e Comercial, através da utilização de melhores práticas de ferramentas, processos e gestão de pessoas visando o aumento da qualidade percebida pelo cliente. Responsabilidades e...
About You You are a software engineer who enjoys building robust, scalable, and well-structured applications. You're motivated by clean architecture, modern technologies, and meaningful collaboration across backend and frontend layers. You're looking for a place where you can grow professionally, influence technical decisions, and contribute to high-impact products used by real customers. You...
About the Role We're hiring high-performing B2B SaaS Account Executives based in LATAM who want full ownership of their number and unlimited earning potential. This is a role for builders, not order-takers. You'll own the entire sales cycle, work directly with US-based customers, and be rewarded on performance. If you believe sales is the fastest path to growth, autonomy, and income, this role...
OSF Digital is a leading global digital transformation company, operating in over 30 countries worldwide. As a Salesforce Partner, we specialize in providing innovative solutions to help businesses achieve their digital goals. We are proud to be the only global Salesforce partner recognized in the top 5 categories, highlighting our commitment to excellence and customer success. With a strong...
Position Overview We're seeking a detail-oriented, proactive Accounts Receivable & Collections Specialist to support our finance team. This role is all about maintaining healthy cash flow by efficiently managing invoicing, aging receivables, and customer collections while building strong relationships with clients and internal teams. Key Responsibilities - Prepare, issue, and follow up on...
- LOVE startups and always dreamed of working in tech? - WANT to become a disrupter, tackling one of the world's biggest problems? - BELIEVE you can use your skills to help change the world? Oneday is a VC-backed EdTech company that supports aspiring entrepreneurs from all corners of society to launch their dream business, with expert support from a mentor, a deep curriculum of content, and a...
Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative...
We're expanding our Customer Success team and hiring a high-performing Onboarding Specialist. You will own the customers' first 30 - 45 days, set the tone for the relationship, build confidence and ensure customers are ready quickly and correctly. This role defines the customer's first impression of Smarter Contact and has clear growth potential within a fast-scaling SaaS company. This is a...
What a day in the life looks like: - Provide frontline support via phone and ticketing systems to resolve software-related issues. - Gather key details to assess and triage cases to the appropriate internal teams. - Maintain accurate, detailed documentation within the ticketing system. - Ensure timely responses and resolutions in line with defined SLAs. - Collaborate with internal teams,...
Estamos em busca de um(a) profissional dedicado(a) e orientado(a) para Customer Success (CS), que desempenhará um papel fundamental na implementação e no sucesso contínuo dos Operadores Turísticos no Marketplace de Tours, Atividades e Atrações da tur.com no Brasil. --> O(a) CS será responsável por orientar novos Vendors no uso eficaz da nossa plataforma, garantindo sua satisfação, crescimento e...