Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...
Join the Virtual Latinos Community! With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job positions become available every week,...
We're expanding our Customer Success team and hiring a high-performing Onboarding Specialist. You will own the customers' first 30 - 45 days, set the tone for the relationship, build confidence and ensure customers are ready quickly and correctly. This role defines the customer's first impression of Smarter Contact and has clear growth potential within a fast-scaling SaaS company. This is a...
Vem ser Mouts! Estamos com oportunidade para Engenheiro(a) de Agentes de IA Senior Na Mouts, entregamos soluções personalizadas que impulsionam a transformação digital de forma ágil e eficaz. Acreditamos que a tecnologia é um agente de inovação, e queremos pessoas que compartilhem desse propósito: melhorar a vida das pessoas de forma descomplicada. Modelo de atuação: Remoto Conheça mais sobre...
We are seeking a full-time, remote Technical Customer Support (TCS) Representative with 2+ years of Level 1 support experience, preferably in a doctor's office, veterinary clinic, hospital, or similar healthcare environment. You will use your critical thinking skills to listen to and understand customer needs, offering timely solutions that drive value and customer satisfaction. You will be...
$20k – $40k • No Equity At Cuseum, our mission is to help museums, attractions, and nonprofits better engage and delight their visitors, members, and patrons. We love our customers and are looking for someone to help onboard, assist, and support them every step of the process. We're seeking someone who is driven to help our customers exceed their goals. From onboarding, support, and continued...
Customer Success & Business Development Consultant – Latin America CAS uses intuitive technology, unparalleled scientific content, and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge and, for...
We are looking for a Email - RPG Gaming Customer Support Representative (FULL-TIME REMOTE JOB) At Customer Umbrella, we help people one caring interaction at a time – that includes you! Join us and you will shine with us as a Customer Service Representative. Now hiring for fully remote Work from Home position! Requirements: - You love playing Games! - Candidates should have previous experience...
About Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We're hiring a Customer Success Manager based in Brazil...
What a Day In The Life Looks Like - Utilize active listening, empathy, and other emotional intelligent skills to properly handle customer interactions. - Troubleshoot business and operational issues associated with the Warehouse Management System (WMS) and ancillary software. - Quantify issues and provide supporting data if issues are escalated to ERP Vendor, Honeywell/Vocollect, RF Hardware...
Description The Service Technician should be responsible to provide Aftersales support for Brazil, working from home. He/she is responsible for providing remote support, technical training for partners and on-site service when necessary. The person should be available for business trips and understand the electric and photovoltaic (solar) standards and requirements for Brazil. Please do not...
We are partnering with a global corporate housing provider to recruit a Guest Services Coordinator for a fully remote position, open to candidates based in Argentina or Brazil. This full-time role is suited to a service-driven professional with strong communication skills and experience within guest services, relocation, or a fast-paced customer service environment. The successful candidate will...
A Practia está presente em 7 países liderando projetos de automação e transformação digital em grandes clientes. Somos uma das empresas de negócios e tecnologia mais prestigiadas da América Latina com metodologia e equipe técnica especializadas em automação e Hyperautomation. Possuímos parceria e certificação com as principais plataformas de mercado, atuando como Diamond Partner da UiPath,...
Our client is looking for a Solutions Architect to lead the design and evolution of our technical architecture. This is a senior-level role ideal for someone who combines strategic thinking with hands-on engineering. You'll collaborate closely with product, engineering, and infrastructure teams to design scalable, maintainable, and secure systems. This is a remote role open to candidates across...
Qualificações - Superior em Ciência da Computação, Análise e Desenvolvimento de Sistemas ou áreas correlatas - Habilidades de comunicação oral e escrita - Habilidades avançadas de análise e resolução de problemas Responsabilidades - Ser comprometido e engajado na proposição e evolução das soluções tanto do ponto de vista técnico, do negócio e da experiência oferecida ao usuário - Priorizar...
What a day in the life looks like: - Provide frontline support via phone and ticketing systems to resolve software-related issues. - Gather key details to assess and triage cases to the appropriate internal teams. - Maintain accurate, detailed documentation within the ticketing system. - Ensure timely responses and resolutions in line with defined SLAs. - Collaborate with internal teams,...
We are hiring three Full-Stack AI Software Engineers (remote, US-based client) with 4+ years of experience in software and AI agent development. The team is small, fast-moving, and highly hands-on. Engineers will design, build, deploy, monitor, and support an AI-driven platform. You will work across the stack, from backend services to AI agent tuning to infrastructure automation. Candidates must...
We are seeking a remote, full-time Senior Full Stack Software Engineer with 5+ years of software development experience. Candidates must have a strong background in React.js and experience with either Golang, Node.js, or Java, with a strong desire to adopt Golang as the primary back-end technology. In this position, you will play a foundational role in building the core platform that enables...
We are seeking a remote, full-time Senior AI Engineer with 5+ years of software and AI/ML engineering experience. Candidates must have a strong background in Python and either Golang, Node.js, or Java expertise, with a strong desire to adopt Golang as the primary back-end technology. In this position, you will be at the heart of the client's product innovation, responsible for designing,...
We are seeking a remote, full-time Senior AI Engineer with 5+ years of software and AI/ML engineering experience. Candidates must have a strong background in Python and either Golang, Node.js, or Java expertise, with a strong desire to adopt Golang as the primary back-end technology. In this position, you will be at the heart of the client's product innovation, responsible for designing,...