We are seeking a full-time, remote Technical Customer Support (TCS) Representative with 2+ years of Level 1 support experience, preferably in a doctor's office, veterinary clinic, hospital, or similar healthcare environment. You will use your critical thinking skills to listen to and understand customer needs, offering timely solutions that drive value and customer satisfaction. You will be...
What a Day In The Life Looks Like - Utilize active listening, empathy, and other emotional intelligent skills to properly handle customer interactions. - Troubleshoot business and operational issues associated with the Warehouse Management System (WMS) and ancillary software. - Quantify issues and provide supporting data if issues are escalated to ERP Vendor, Honeywell/Vocollect, RF Hardware...
About the Role We're looking for a Technical Support Operations Lead to own the day-to-day operation of a WordPress support queue. This is a highly accountable, client-facing role: you will run triage, drive clarity, reduce back-and-forth, and ensure tickets move from intake → diagnosis → resolution → verification with consistent standards. This role is not "ticket forwarding." You must be able...
At Traefik Labs, we don't just "close tickets." We solve the complex infrastructure puzzles that power the modern web. We are looking for a Technical Support Engineer who lives and breathes cloud-native ecosystems. This role is for someone who loves diving deep into Kubernetes, understands the nuances of Ingress Controllers, API Gateways, and API Management, and wants to contribute directly to a...
We are still looking for talent... and we would love for you to join our team! For over 25 years, UST has worked alongside the world's best companies to make a real impact through business transformation. Driven by technology, inspired by people, and guided by our purpose, UST supports clients from design to implementation. Together, with more than 30,000 employees in 30 countries, we build to...
We are looking for a Email - RPG Gaming Customer Support Representative (FULL-TIME REMOTE JOB) At Customer Umbrella, we help people one caring interaction at a time – that includes you! Join us and you will shine with us as a Customer Service Representative. Now hiring for fully remote Work from Home position! Requirements: - You love playing Games! - Candidates should have previous experience...
Technical Support Engineer (Mid-Level) Location: Remote (Brazil. or Latin America preferred) Company: Hitch, Inc. About Hitch Hitch builds the digital infrastructure powering modern home equity and non-QM lending. Our white-label platform enables lenders to launch HELOC, DSCR, bridge, and home equity products faster — with integrated point of sale, broker portals, and automated underwriting. We...
Join the Virtual Latinos Community! With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job positions become available every week,...
Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...
A OSF Digital é uma empresa líder em transformação digital com presença global em mais de 30 países e mais de 2000 funcionários. A nossa paixão é ajudar as empresas a tirar partido de soluções de comércio, marketing, vendas, serviços, análise, fidelização e experiência digital. Somos uma equipe em rápido crescimento, formada por pessoas diversas e apaixonadas por desempenho, tecnologia e...
Your connection with Aubay starts in the following lines: Aubay Portugal is a French multinational company that has been operating in the country since 2007, with offices in Lisbon and Porto. We are a leading technology consultancy with a presence in seven European Union countries, specializing in the management, implementation, development and maintenance of information systems. With more than...
Trust Accountant Support Trainer Location:Brazil, fully remote Type:Full-time, 8hours/day Availability:ASAP to 2 weeks Rate:5,000 BRL to 14,000 BRL per month Level:Junior to Senior Setup:PJ/Consultancy Industry:Hospitality/Accommodation/Rental Experience: Accounting or Bookkeeping (Required) Onboarding Clients to understand Accounting Equipment:Needs to have own machine, equipment not...
About Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We're hiring a Customer Success Manager based in Brazil...
Gerente de Technical Advisor (ArcGIS) Descrição da vaga - Gerenciar e responder pela gestão do atendimento, fortalecendo o engajamento com o negócio das indústrias foco, em sinergia com Soluções, Marketing e Comercial, através da utilização de melhores práticas de ferramentas, processos e gestão de pessoas visando o aumento da qualidade percebida pelo cliente. Responsabilidades e...
A Practia está presente em 7 países liderando projetos de automação e transformação digital em grandes clientes. Somos uma das empresas de negócios e tecnologia mais prestigiadas da América Latina com metodologia e equipe técnica especializadas em automação e Hyperautomation. Possuímos parceria e certificação com as principais plataformas de mercado, atuando como Diamond Partner da UiPath,...
Customer Success & Business Development Consultant – Latin America CAS uses intuitive technology, unparalleled scientific content, and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge and, for...
We are partnering with a global corporate housing provider to recruit a Guest Services Coordinator for a fully remote position, open to candidates based in Argentina or Brazil. This full-time role is suited to a service-driven professional with strong communication skills and experience within guest services, relocation, or a fast-paced customer service environment. The successful candidate will...
Shape your future with the freedom to work where you thrive! Join our client with this fully remote, clinical position. R&D Partners is seeking a Clinical Site Service Supervisor - LATAM to lead and support a team in delivering exceptional clinical site services. This role involves managing daily operations, collaborating with various teams, and ensuring high performance and compliance with...
We are looking for a remote, full-time Technical Support and Implementation Specialist with 3 to 5 years of experience in technical customer support or implementation. In this role, you will successfully onboard our client's customers by simplifying and streamlining processes, leveraging the client's software as an end-to-end workflow and communications management solution. You will collaborate...
We are looking for a remote, full-time Technical Support Consultant with 3 to 5 years of software support experience to join the client operations team of our U.S. client. You will play a critical role in ensuring our client's software lives up to its world-class reputation. Our client provides a cloud-based, ERP platform to hundreds of energy industry customers delivering market-leading field...