Vagas de emprego Customer Support Agent em Ponta Grossa, PR

We are seeking a full-time, remote Technical Customer Support (TCS) Representative with 2+ years of Level 1 support experience, preferably in a doctor's office, veterinary clinic, hospital, or similar healthcare environment. You will use your critical thinking skills to listen to and understand customer needs, offering timely solutions that drive value and customer satisfaction. You will be...

What a Day In The Life Looks Like - Utilize active listening, empathy, and other emotional intelligent skills to properly handle customer interactions. - Troubleshoot business and operational issues associated with the Warehouse Management System (WMS) and ancillary software. - Quantify issues and provide supporting data if issues are escalated to ERP Vendor, Honeywell/Vocollect, RF Hardware...

We are looking for a Email - RPG Gaming Customer Support Representative (FULL-TIME REMOTE JOB) At Customer Umbrella, we help people one caring interaction at a time – that includes you! Join us and you will shine with us as a Customer Service Representative. Now hiring for fully remote Work from Home position! Requirements: - You love playing Games! - Candidates should have previous experience...

Apply now: https://wisevas.io/work-with-us About WiseVAs WiseVAs connects top-tier technical talent with U.S.-based companies. We operate as a strategic partner, placing professionals who are ready to perform in critical environments with a strong focus on quality, speed, and reliability. The Role We are hiring a Level 1–2 VoIP / Telecom Support Technician with hands-on VoIP and networking...

At Traefik Labs, we don't just "close tickets." We solve the complex infrastructure puzzles that power the modern web. We are looking for a Technical Support Engineer who lives and breathes cloud-native ecosystems. This role is for someone who loves diving deep into Kubernetes, understands the nuances of Ingress Controllers, API Gateways, and API Management, and wants to contribute directly to a...

About the Role We're looking for a Technical Support Operations Lead to own the day-to-day operation of a WordPress support queue. This is a highly accountable, client-facing role: you will run triage, drive clarity, reduce back-and-forth, and ensure tickets move from intake → diagnosis → resolution → verification with consistent standards. This role is not "ticket forwarding." You must be able...

We're expanding our Customer Success team and hiring a high-performing Onboarding Specialist. You will own the customers' first 30 - 45 days, set the tone for the relationship, build confidence and ensure customers are ready quickly and correctly. This role defines the customer's first impression of Smarter Contact and has clear growth potential within a fast-scaling SaaS company. This is a...

JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale and Stanford. As a rapidly...

About Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We're hiring a Customer Success Manager based in Brazil...

Join the Virtual Latinos Community! With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job positions become available every week,...

TITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager, you'll manage client onboarding, expansions, and...

Customer Success & Business Development Consultant – Latin America CAS uses intuitive technology, unparalleled scientific content, and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge and, for...

Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...

bout Turing: Based in San Francisco, California, Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM,...

A Practia está presente em 7 países liderando projetos de automação e transformação digital em grandes clientes. Somos uma das empresas de negócios e tecnologia mais prestigiadas da América Latina com metodologia e equipe técnica especializadas em automação e Hyperautomation. Possuímos parceria e certificação com as principais plataformas de mercado, atuando como Diamond Partner da UiPath,...

We're expanding our Customer Success team and hiring a high-performing Customer Success Specialist. You will own the long-term success, retention, and expansion of active customers. This role is analytical, consultative, and performance-driven. You are a partner, not support. If you understand real estate investing, SMS performance, and how to turn data into outcomes, this role fits. This is a...

We are looking for a remote, full-time Technical Support Consultant with 3 to 5 years of software support experience to join the client operations team of our U.S. client. You will play a critical role in ensuring our client's software lives up to its world-class reputation. Our client provides a cloud-based, ERP platform to hundreds of energy industry customers delivering market-leading field...

We are looking for a remote, full-time Technical Support and Implementation Specialist with 3 to 5 years of experience in technical customer support or implementation. In this role, you will successfully onboard our client's customers by simplifying and streamlining processes, leveraging the client's software as an end-to-end workflow and communications management solution. You will collaborate...

We are hiring three Full-Stack AI Software Engineers (remote, US-based client) with 4+ years of experience in software and AI agent development. The team is small, fast-moving, and highly hands-on. Engineers will design, build, deploy, monitor, and support an AI-driven platform. You will work across the stack, from backend services to AI agent tuning to infrastructure automation. Candidates must...

We are seeking a remote, full-time Senior AI Engineer with 5+ years of software and AI/ML engineering experience. Candidates must have a strong background in Python and either Golang, Node.js, or Java expertise, with a strong desire to adopt Golang as the primary back-end technology. In this position, you will be at the heart of the client's product innovation, responsible for designing,...