Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...
Join the Virtual Latinos Community! With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job positions become available every week,...
A SMX Logistics está em busca de um profissional para a função de **Customer Service - Exportação Marítima** (Analista), buscamos um profissional dedicado e determinado para ENTREGARMOS MAIS! Conheça os nossos **valores**: - Envolvimento; - Excelência e inovação; - Nossa gente; - Sustentabilidade. Você se identifica com os nossos valores e é movido a desafios? **Então vem ser SMX! ** **Para fazer...
Answering questions about a company's products or services. - Processing orders and transactions. - Resolving issues and troubleshooting technical problems. - Delivering information about a company's offerings. - Providing proactive customer outreach. - Handling customer complaints. - Collecting and analyzing customer feedback. **Salary**: R$5,****** - R$6,****** per month Escolaridade: - Ensino...
Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe. We’re looking for detail-oriented and thoughtful people to join our growing international team! Duties- You’ll be tasked with answering customer questions and need to be able to think on...
Company DescriptionBest Servicers of America is an innovative provider of on-site services solutions, dedicated to enhancing brand image and customer service experience. We offer accurate diagnostic and technical support and follow-up phone calls to ensure customer satisfaction. Our team works closely with businesses to tailor our services to meet their unique requirements, dispatching...
About Us:HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes...
Descrição da vaga'Responsável por prestar o suporte necessário para o perfeito andamento do fluxo de informações e serviços, bem como o bom relacionamento com os clientes e prestadores de serviço da BBM, contribuindo no monitoramento que o serviço entregue ao cliente esteja em conformidade com o acordado entre a BBM e o cliente em termos de tempo, custos, qualidade do serviço e fluxo de...
CONHEÇA A EMPRESA CONTRATANTE:" Grupo internacional que atua no setor de logística e gestão de produtos de alta tecnologia, para cuidados com a saúde” PRINCIPAIS ATIVIDADES:Atender clientes estratégicos ou com rotina complexa Receber reclamações de clientes externos e coleta de dados associados Endereçar reclamações para áreas responsáveis, acompanhar e retornar ao cliente Encaminhar...
Realizar as atividades com foco na satisfação do cliente; Fazer o follow up dos pedidos dos clientes, informando previsão de entrega; Solicitar ao agente de carga o booking; Solicitar ao fornecedor a documentação prévia do embarque; Envio de shipment advice ao cliente com cópia dos documentos; Monitorar o envio dos documentos de embarque ao cliente; Acompanhar a chegada da carga e liberação dos...
Escolaridade: Ensino Médio - CompletoPCD: NãoContratação: CLTBenefícios: Vale-transporte Descrição:REQUISITOS: Ensino Médio completo,Experiência com atendimento a clientes. HORÁRIO: Segunda a Sexta feira das 08:00 ás 18:00. SALÁRIO: A combinar. BENEFÍCIOS: Vale Transporte, Vale Refeição (26,65 ao dia), Vale Alimentação (305,00 ao mês), Convênio Médico Unimed (Sem desconto mensal, somento...
Realizar onboarding de novos clientes; Realizar apresentações de treinamentos; Prestar suporte aos clientes on-line ou por e-mail sobre nossos produtos; Realizar acompanhamento do cliente e levantar as suas necessidades; Negociação de propostas comerciais; Realizar follow-up das negociações; Preenchimento do CRM; Ensino Superior completo ou cursando; Ter experiência na área de atendimento ao...
$20k – $40k • No Equity At Cuseum, our mission is to help museums, attractions, and nonprofits better engage and delight their visitors, members, and patrons. We love our customers and are looking for someone to help onboard, assist, and support them every step of the process. We're seeking someone who is driven to help our customers exceed their goals. From onboarding, support, and continued...
We are looking for a Email - RPG Gaming Customer Support Representative (FULL-TIME REMOTE JOB) At Customer Umbrella, we help people one caring interaction at a time – that includes you! Join us and you will shine with us as a Customer Service Representative. Now hiring for fully remote Work from Home position! Requirements: - You love playing Games! - Candidates should have previous experience...
We are seeking a full-time, remote Technical Customer Support (TCS) Representative with 2+ years of Level 1 support experience, preferably in a doctor's office, veterinary clinic, hospital, or similar healthcare environment. You will use your critical thinking skills to listen to and understand customer needs, offering timely solutions that drive value and customer satisfaction. You will be...
What a Day In The Life Looks Like - Utilize active listening, empathy, and other emotional intelligent skills to properly handle customer interactions. - Troubleshoot business and operational issues associated with the Warehouse Management System (WMS) and ancillary software. - Quantify issues and provide supporting data if issues are escalated to ERP Vendor, Honeywell/Vocollect, RF Hardware...
Customer Success & Business Development Consultant – Latin America CAS uses intuitive technology, unparalleled scientific content, and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge and, for...
About Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We're hiring a Customer Success Manager based in Brazil...
Joom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make e-commerce data easy to understand and...
Buscamos profissionais atenciosos e com excelentes habilidades de comunicação. Como nosso Customer Success você será responsável por fazer cada cliente sentir-se único e bem-vindo. Você irá nos auxiliar a identificar as necessidades de cada cliente, apresentar e responder perguntas sobre os nossos serviços, recomendando soluções, além de identificar e criar oportunidades de negócio. Topa o...