Job Description Estamos em busca de um(a) Gerente de Operações de Cyber Segurança para liderar uma equipe altamente especializada na prestação de serviços de segurança cibernética para clientes de múltiplos seguimentos. Essa posição será responsável por garantir a excelência operacional, alinhamento às melhores práticas de mercado como MISP e MITRE ATT&CK, Gestão de riscos e integração com...
SOBRE A OPORTUNIDADE... O Consultor de Entrega de Serviços será responsável por gerenciar e conduzir o relacionamento com um conjunto designado de clientes da Iron Mountain Document Management Solutions, assegurando a satisfação do cliente com os serviços prestados. Atuando como o principal ponto de contato para a maioria dos assuntos operacionais e relacionados à tecnologia da informação, o...
We are seeking a Technical Delivery Manager to lead delivery excellence and drive technical success across assigned client engagements. This senior leadership role combines engineering management expertise with strategic delivery oversight. The Technical Delivery Manager works in close partnership with Customer Success Managers: the TDM owns technical execution and delivery excellence, while the...
About HCLTechHCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology...
O que procuramos? Buscamos uma Pessoa Gerente de Delivery (Delivery Manager) experiente para se juntar à nossa equipe e fazer a gestão integral dos serviços de AMS em um de nossos clientes, uma multinacional alemã e líder mundial em software de gestão empresarial (ERP). Como Pessoa Gerente de Delivery, você será a peça-chave na gestão de serviços de AMS (Application Management Services),...
Job Description: - Provide onsite and remote support for end user hardware, mobile devices, phones and monitor and escalate issues which may arise. Plan and deploy hardware refreshes, according to agreed hardware asset management processes - Perform a wide variety of Level 1-2 support across many technologies - Provide occasional project team work to deploy solutions - Identify areas for...
Description and Requirements Position Overview The Service Delivery Manager (SDM) is a customer-facing leader responsible for ensuring the consistent, high-quality delivery of Lenovo Workplace Services. Acting as the first line of management for service team leaders and coordinators, the SDM ensures that operations run efficiently, service levels are met, and customer satisfaction remains...
Equal parts advisor and operating partner, Amazon's team of country Senior Business Development Managers (BDMs) and Senior Business Coaches (BCs) support our Delivery Service Partner (DSP) program and are dedicated to improving the quality of Amazon's last mile delivery network. DSPs are a diverse network of independent small business owners who facilitate last mile deliveries on behalf of...
Overview: Equal parts advisor and operating partner, Amazon’s team of country Senior Business Development Managers (BDMs) and Senior Business Coaches (BCs) support our Delivery Service Partner (DSP) program and are dedicated to improving the quality of Amazon’s last mile delivery network. DSPs are a diverse network of independent small business owners who facilitate last mile deliveries on behalf...
Company Overview:If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better...
Program Manager, Scaled Services Delivery, Googler Technology and Engineering Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Apply Bachelor's degree or equivalent practical experience. 2 years of experience in program or project management. Experience with spreadsheet analysis, presentations...
Estamos procurando um(a)Analista de SDM (Service Delivery Manager)para integrar nossa equipe Se você é o ponto de equilíbrio entre a excelência técnica e a satisfação do cliente, tem experiência em gestão de serviços de TI (ITIL) e gosta de garantir que cada entrega gere um impacto real e positivo no negócio do cliente, essa oportunidade é para vocêPrincipais ResponsabilidadesGestão de SLA...
CX Service Delivery ManagerWe are looking for a highly driven and strategic Service Delivery Manager to join our team. In this role, you will lead and oversee the delivery of Customer Experience (CX) services across external vendors in the Brazil region. You will work cross-functionally to ensure operational excellence, elevate customer satisfaction, and align our service outcomes with business...
Highly technical and analytical, possessing 15 or more years of IT implementation experience - Ability to travel to client locations to deliver professional services as needed - Outstanding customer relationship management experience and collaboration skills - Demonstrated ability to think strategically about business, product, and technical challenges - Deep understanding of...
Description and Requirements Position Overview The Senior Service Delivery Manager (Sr. SDM) is a customer-facing leadership role responsible for the overall performance, quality, and efficiency of service delivery operations. This position leads a team of delivery professionals, ensuring that services are delivered consistently, effectively, and in alignment with Lenovo's standards for...
We are seeking a Technical Delivery Manager to lead delivery excellence and drive technical success across assigned client engagements. This senior leadership role combines engineering management expertise with strategic delivery oversight. The Technical Delivery Manager works in close partnership with Customer Success Managers: the TDM owns technical execution and delivery excellence, while the...
O que procuramos? Delivery Manager Tecnologia & Inovação Você é um(a) líder estratégico(a) com sólida experiência em tecnologia e gestão de times de alta performance? Esta é a sua chance de assumir uma posição de grande impacto em uma das áreas mais relevantes da companhia. Estamos em busca de um(a) Delivery Manager para liderar o principal hub de entrega de soluções digitais da empresa. Esta...
Estamos procurando um(a) Analista de SDM (Service Delivery Manager) para integrar nossa equipe! Se você é o ponto de equilíbrio entre a excelência técnica e a satisfação do cliente, tem experiência em gestão de serviços de TI (ITIL) e gosta de garantir que cada entrega gere um impacto real e positivo no negócio do cliente, essa oportunidade é para você! Principais ResponsabilidadesGestão de SLA...
We are seeking a Technical Delivery Manager to lead delivery excellence and drive technical success across assigned client engagements. This senior leadership role combines engineering management expertise with strategic delivery oversight. The Technical Delivery Manager works in close partnership with Customer Success Managers: the TDM owns technical execution and delivery excellence, while the...
O que procuramos? Definir um planejamento de maior incentivo a vendas para as ofertas do Hub e estabelecer treinamentos constantes para os times de vendas e de entregas assim como definir campanhas eficientes de marketing de vendas junto ao time de marketing;Definir estratégias e planos de ação junto à equipe de Delivery Managers e Gerentes de Operação, assim como interagir continuamente com os...