Cód. da vaga: 1445 Analista de Atendimento Customer Experience em Guarulhos - SP Publicado hoje * Análise de Desempenho: Monitorar e analisar as métricas de atendimento ao cliente e operacionais, identificando possíveis desvios em relação aos padrões estabelecidos e sugerindo ações corretivas. * Visibilidade de Desvios: Fornecer relatórios detalhados aos supervisores sobre desvios de...
Job Description We are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. As a Manager of Third-Party Lounges & Partnerships, you will manage our network of third-party lounges in Latin America. - You will be responsible for managing daily relationship management and issue resolution with third-party lounge (3PL) partners. - Act as...
Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative...
Responsável por gerenciar a carteira de clientes, garantindo a satisfação, retenção e expansão dos contratos. Atua como principal ponto de contato com o cliente, promovendo uma comunicação proativa, suporte contínuo e utilização eficaz dos produtos ou serviços da empresa. Identifica oportunidades de upsell e cross-sell, analisa métricas de desempenho, coleta feedbacks e compartilha com áreas...
General Manager Operations Job Description We are seeking a highly skilled and experienced General Manager of Operations to oversee the entire operational ecosystem for our company within the São Paulo airport system. This leadership role ensures that all guest touchpoints deliver the highest standards of quality, efficiency, and hospitality, providing an exceptional experience for every...
Visão Geral da Função:Estamos buscando um Consultor Sênior altamente qualificado e experiente em Bloomreach Experience Manager (brXM) para integrar nossa equipe. Este papel é fundamental para ajudar nossos clientes a projetar, implementar e otimizar suas experiências digitais utilizando a plataforma Bloomreach. O candidato ideal terá profundo conhecimento técnico em brXM e forte compreensão de...
About Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We're hiring a Customer Success Manager based in Brazil...
TITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager, you'll manage client onboarding, expansions, and...
Nós, da Knewin, somos líderes na América Latina quando se trata de ajudar empresas e marcas a gerenciar sua reputação e presença online através de análises de dados. Com mais de 2000 clientes, nosso objetivo é conectar nossos parceiros com seu público-alvo, visando conquistar sua preferência e alcançar resultados excepcionais para seus negócios. Valorizamos uma cultura que prioriza a agilidade, a...
Who are we? Samsung Electronics has grown into one of the world's leading technology companies, recognized as one of the top 5 global brands. As a global leader in technology, we are transforming the world with the creativity and diversity of our talented people who drive this transformation.Our company's success reflects the determination and talent of our people, aligned with our key corporate...
Join Toptal's Elite Network of Freelance Talent Toptal is an exclusive network of the world's top freelance software developers, designers, finance experts, product managers, and project managers. As one of the fastest-growing fully remote networks globally, we empower professionals to thrive in their freelance careers while working with leading companies around the world. About the Client Our...
- Ongoing contract role · 10 hours per week · Remote (Brazil Based) - Flexible hours · PST time zone overlap preferred - International team across Brazil and North America - 5+ years of designing SaaS web applications (required) - Hands-on product experience design - workflows, flows, wireframes - Fluent English required - written and spoken About the Role We're looking for a Senior Product...
About the Product:For more than 30 years, Carnegie has been a leader and innovator in higher education marketing and enrollment strategy, offering groundbreaking services in the areas of Research, Strategy, Digital Marketing, Lead Generation, Slate Optimization, Student Search, Website Development, and Creative that generate authentic connections.Job Purpose:The Cloud Engineer with Data Platforms...
At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work.Overview of the role:We are looking for a User Experience Specialist to join our Development team and participate in different projects made up of...
About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. Our promise to you: -We will respect and value your background and perspectives -We...
About the job Manager, Third-Party Lounges & Partnerships – Central & South America Plaza Premium Group Guarulhos – São Paulo Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport...
Joom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make e-commerce data easy to understand and...
We're expanding our Customer Success team and hiring a high-performing Customer Success Specialist. You will own the long-term success, retention, and expansion of active customers. This role is analytical, consultative, and performance-driven. You are a partner, not support. If you understand real estate investing, SMS performance, and how to turn data into outcomes, this role fits. This is a...
Join the Virtual Latinos Community! With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job positions become available every week,...
What a Day In The Life Looks Like - Utilize active listening, empathy, and other emotional intelligent skills to properly handle customer interactions. - Troubleshoot business and operational issues associated with the Warehouse Management System (WMS) and ancillary software. - Quantify issues and provide supporting data if issues are escalated to ERP Vendor, Honeywell/Vocollect, RF Hardware...