Job Description The jobholder is responsible for end-to-end incident resolution (2nd level), critical incident and crisis management, incident avoidance through event management analysis, and alert processing. This person will play a key role in the success of operations and service delivery of Mars Global Services to all Mars business units within the time zone. Service Operations specialists...
Job Description:This role is necessary to support the growth and operations of our cybersecurity operations team. This is a global role and the regional point of contact for directory services. This role requires deep subject matter expertise and is responsible for supporting our governance and security hardening efforts.What are we looking for? Expert-level understanding of Active Directory...
A Capricho Serviços está contratando Auxiliares de Serviços Gerais para atuar no período da manhã/tarde, de segunda à sexta, das 08h às 17h e sábados das 08h às 12h.Procuramos profissionais comprometidos, responsáveis e que tenham disponibilidade para início imediato.RequisitosDisponibilidade para trabalhar no período manhã/tarde;Facilidade de acesso à região do Lambari;Comprometimento,...
Executar trabalhos de limpeza e conservação da estrutura física da empresa, utilizando os materiais e instrumentos adequados, e rotinas previamente definidas. Responsabilidades e atribuições: Executar trabalhos de limpeza e conservação das dependências internas e externas da empresa, utilizando os materiais e instrumentos adequados e rotinas previamente definidas; Efetuar a limpeza e...
Função:Governança de Serviços em NuvemDescrição da VagaDesenvolver e implementar políticas, padrões e diretrizes para governança em nuvem; Ajustar o alinhamento entre requisitos de negócios, políticas de segurança e padrões regulatórios; Definir métricas e painéis de governança para monitorar conformidade e exposição a riscos.O que você precisará fazer? Risco e Conformidade: Apoiar as equipes de...
O Auxiliar de Serviços Gerais tem como tarefa prestar ajuda imediata em diversas funções de uma empresa e também garante o suporte necessário a quem precisa. Auxiliar nas tarefas gerais sendo um apoio direto para a produção, realizando tarefas como lavagem de utensílios, cochos, baldes e formas. - Número de vagas: 266 - Local de trabalho: Guararema, SP - Regime de contratação de tipo:...
We are partnering with a global corporate housing provider to recruit a Guest Services Coordinator for a fully remote position, open to candidates based in Argentina or Brazil. This full-time role is suited to a service-driven professional with strong communication skills and experience within guest services, relocation, or a fast-paced customer service environment. The successful candidate will...
Join the Virtual Latinos Community! With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job positions become available every week,...
Description The Service Technician should be responsible to provide Aftersales support for Brazil, working from home. He/she is responsible for providing remote support, technical training for partners and on-site service when necessary. The person should be available for business trips and understand the electric and photovoltaic (solar) standards and requirements for Brazil. Please do not...
Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...
What a day in the life looks like: - Provide frontline support via phone and ticketing systems to resolve software-related issues. - Gather key details to assess and triage cases to the appropriate internal teams. - Maintain accurate, detailed documentation within the ticketing system. - Ensure timely responses and resolutions in line with defined SLAs. - Collaborate with internal teams,...
Job Description: The IT Services Product Lead provides functional and technical expertise on the TPM area in charge of design, development, deployment, further evolution and support of Global Applications products to business users, including ITIL Service Delivery process, Deliver Continuous Improvement, Deployment project roles and Service Introduction project roles. This position will always...
What a day in the life looks like: - Provide frontline support via phone and ticketing systems to resolve software-related issues. - Gather key details to assess and triage cases to the appropriate internal teams. - Maintain accurate, detailed documentation within the ticketing system. - Ensure timely responses and resolutions in line with defined SLAs. - Collaborate with internal teams,...
Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...
Description The Service Technician should be responsible to provide Aftersales support for Brazil, working from home. He/she is responsible for providing remote support, technical training for partners and on-site service when necessary. The person should be available for business trips and understand the electric and photovoltaic (solar) standards and requirements for Brazil. Please do not...
Join the Virtual Latinos Community! With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job positions become available every week,...
Join to apply for the Networks Service Delivery Sr Analyst role at Mars Job Description This highly engaged team supports the Network Infrastructure environment globally, ensuring it remains always available, secure, follows standards, well documented and fit for business needs. Networks as key enabling services require constant management and development to ensure proper Mars IS services...
We are partnering with a global corporate housing provider to recruit a Guest Services Coordinator for a fully remote position, open to candidates based in Argentina or Brazil. This full-time role is suited to a service-driven professional with strong communication skills and experience within guest services, relocation, or a fast-paced customer service environment. The successful candidate will...
Job DescriptionWhat are we looking for? An Analyst to resolve reported incidents/requests in a timely manner.Ensure customers are always up to date with the status of their reported issues/requests. Keep customers informed of the status of their case handling; use service-oriented, not only technology-oriented approach.Work with other Mars Service Desk (MSD) and Mars Support teams to manage and...
Job Description:This role is necessary to support the growth and operations of our cybersecurity operations team. This is a global role and the regional point of contact for directory services. This role requires deep subject matter expertise and is responsible for supporting our governance and security hardening efforts.What are we looking for? Expert-level understanding of Active Directory...