Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...
Join the Virtual Latinos Community! With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job positions become available every week,...
Company DescriptionBest Servicers of America is an innovative provider of on-site services solutions, dedicated to enhancing brand image and customer service experience. We offer accurate diagnostic and technical support and follow-up phone calls to ensure customer satisfaction. Our team works closely with businesses to tailor our services to meet their unique requirements, dispatching...
About Us:HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes...
Especializada em processos biotecnológicos, a Biorigin é guiada por criatividade, aprendizado contínuo e um forte compromisso com o futuro. Há mais de 20 anos, desenvolvemos ingredientes naturais que contribuem para a qualidade da alimentação humana e animal, promovendo sabor, nutrição e bem-estar. Com presença em diversos países, a Biorigin une ciência e natureza para entregar soluções...
About the Role At Keeta, we’re building next-generation service experiences for the food delivery industry. We’re looking for a Customer Service Tools Operation Manager to own and scale customer service tools, processes, and service journeys across users, merchants, and riders. This role focuses on designing end-to-end service operations—from AI-powered customer service tools to human support...
Oportunidade em grande empresa no seguimento de Bens e Consumos; Coordenador(a) de Customer Service - Temporário (6 meses) Localidade: Barueri – Alphaville | Híbrido (3 dias presencial, 2 dias home office). Obrigatório: Vir ou já ter atuado com segmento alvo: bens de consumo massivos - Requisitos: - Ferramentas: Power BI (nível de criação), JDE Edwards – One World, Salesforce, Oracle, SAP. -...
Quem Somos A Dexian, lançada em 2023, tem presença global e traz consigo quase 30 anos de experiência através de suas companhias legadas, principalmente da combinação da DISYS e Signature Consultants. Iniciamos no Brasil 2007 como DISYS e, de lá para cá, conquistamos mais de 60 clientes de diferentes setores da economia. Como Dexian, passamos a ser uma das maiores empresas de soluções de...
Shape your future as a magentian! Position: Customer Service Analyst Pleno | Reefer Export Job Purpose: Be the focal point for customer attendance, supporting all customer’s requests or direct them to the correct areas. Main responsibilities and assignments: - Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly handled; - Analysis of...
Sobre a empresa: HR Tech especializada em recrutamento e contratação de talentos globais. O que você irá fazer: - Estabelecer contato direto com os líderes operacionais em todo o Brasil, com o objetivo de captar e centralizar as demandas de contratação na consultoria. - Atuar como elo entre o cliente e os diversos times internos, conduzindo tratativas de forma alinhada com as diretrizes da...
About the job Customer Journey Service Supervisor KEY RESPONSIBILITIES: Create GWM After Sales standard process with the following mind set: "customer satisfaction through a lean and smart process" Implement GWM After Sales process at all dealers Create sustainability procedures to keep a high level at After Sales operations and customer satisfaction (self-evaluation, periodical audits and...
Principais atividades: ·Coordenar, treinar e desenvolver a equipe direta para assegurar um serviço de alta qualidade. ·Gerenciar e resolver problemas complexos e reclamações, garantindo a satisfação dos clientes para a categoria de Leite UHT ·Otimizar processos e fluxos de trabalho para aumentar a eficiência operacional. ·Colaborar com outras áreas, como Vendas, Logística e Planejamento, para...
A Empresa - Multinacional, na região de São Paulo-SP. Descrição da vaga - Responsável por supervisionar as operações diárias do departamento de Atendimento ao Cliente; - Gerenciar o desempenho da equipe, garantir a excelência no atendimento, lidar com questões escaladas, implementar estratégias de melhoria e colaborar com diversos departamentos para aumentar a satisfação geral dos...
A Alpargatas é uma multinacional brasileira centenária, dona das marcas Havaianas e Rothy's, além da empresa de tecnologia ioasys. Presentes em mais de 130 países, nos tornamos líderes globais da indústria de calçados abertos. Com orientação de longo prazo e uma Cultura forte e inspiradora conectada com a sociedade, nossa estratégia de negócios é focada na visão de sermos uma powerhouse Global,...
Department: Customer Service and Client Relations Work Arrangement: Remote Job Type: Independent Contractor, Full Time Work Schedule: US Time Zone (expected to be flexible with the client's preference, including weekends and US holidays during peak seasons) Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills About Pearl...
Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...
Join the Virtual Latinos Community! With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped , Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job positions become available every week,...
About the Role At Keeta, we're building next-generation service experiences for the food delivery industry. We're looking for a Customer Service Tools Operation Manager to own and scale customer service tools, processes, and service journeys across users, merchants, and riders. This role focuses on designing end-to-end service operations—from AI-powered customer service tools to human support...
Join the Virtual Latinos Community! With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job positions become available every week,...
Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...