DESCRIPTION: Amazon is seeking an experienced Sr. Product Manager based in Sao Paulo, Brazil for Customer Experience and Business Trends (CXBT). The team focuses on improving customer experience at Amazon globally. The role will be a good fit if you: - Are a self-starter, entrepreneurial and like working with ambiguity. - Are interested in solving customer problems by diving deep into issues -...
Customer Service Tools Operations RoleWe are hiring for customer service tools operations. Our mission is to help people eat better and live better by leveraging cutting-edge technology to provide fast and reliable services.The ideal candidate will be responsible for ensuring seamless customer experiences using advanced tools and technologies.This role offers a dynamic and innovative work...
SOBRE A VAGA É responsável por liderar a estratégia de Customer Experience, garantindo excelência em cada interação e transformando cada contato com o cliente em uma experiência memorável. Atua como elo de integração entre a área de CX, as equipes internas (Operações, Produto, Vendas, Customer Success e Financeiro) e os clientes, gerenciando todos os canais e pontos de contato da Cobli. Seu...
Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative...
Visão Geral da Função:Estamos buscando um Consultor Sênior altamente qualificado e experiente em Bloomreach Experience Manager (brXM) para integrar nossa equipe. Este papel é fundamental para ajudar nossos clientes a projetar, implementar e otimizar suas experiências digitais utilizando a plataforma Bloomreach. O candidato ideal terá profundo conhecimento técnico em brXM e forte compreensão de...
About Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We're hiring a Customer Success Manager based in Brazil...
Nós, da Knewin, somos líderes na América Latina quando se trata de ajudar empresas e marcas a gerenciar sua reputação e presença online através de análises de dados. Com mais de 2000 clientes, nosso objetivo é conectar nossos parceiros com seu público-alvo, visando conquistar sua preferência e alcançar resultados excepcionais para seus negócios. Valorizamos uma cultura que prioriza a agilidade, a...
Who are we? Samsung Electronics has grown into one of the world's leading technology companies, recognized as one of the top 5 global brands. As a global leader in technology, we are transforming the world with the creativity and diversity of our talented people who drive this transformation.Our company's success reflects the determination and talent of our people, aligned with our key corporate...
About the Role At Keeta, we’re building next-generation service experiences for the food delivery industry. We’re looking for a Customer Service Tools Operation Manager to own and scale customer service tools, processes, and service journeys across users, merchants, and riders. This role focuses on designing end-to-end service operations—from AI-powered customer service tools to human support...
About this role: We're seeking a highly skilled Dynamics 365 Business Central Developer to join our team. - This is an exceptional opportunity for you to leverage your expertise in Microsoft Three Cloud Strategy solutions, focusing on Dynamics 365 Business Central. The Role: You will be responsible for delivering high-quality services around Microsoft stack solutions, specifically Dynamics...
What a Day In The Life Looks Like Utilize active listening, empathy, and other emotional intelligent skills to properly handle customer interactions. Troubleshoot business and operational issues associated with the Warehouse Management System (WMS) and ancillary software. Quantify issues and provide supporting data if issues are escalated to ERP Vendor, Honeywell/Vocollect, RF Hardware Provider,...
E aí, tudo azul por aí?A Turbi é a locadora do futuro: 100% digital, movida a tecnologia, gente boa e paixão por transformar a forma como as pessoas se locomovem. A gente abre carro pelo app (sim, sem chave!) e acredita que inovação de verdade começa com um time engajado e com liberdade pra criar.Estamos procurando uma pessoa para a posição de Gerente Sênior de Customer Experience, alguém que...
✨ One platform, a whole world of opportunity:Right now, the best jobs are limited to people in a handful of the world's wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere. When it comes to global...
About the Role At Amazon, we are working to be the most customer-centric company on earth. We are seeking a Senior Program Manager to join our Latin America Financial Services Customer Experience and Collections team. The ideal candidate will drive excellence in customer support, collections operations, and partner management. This role requires a combination of analytical, leadership skills, and...
Job TitleA high-performance Service Delivery Manager is required to oversee the operations of a service center and ensure customer satisfaction through effective service management and continuous improvement activities.About This RoleOversee all aspects of service center operations, including managing staff and supervisors.Resolve complex business problems for team members.Liaise with customers...
Experian Consumer Services is looking for a Data Analyst II focusing on user behavior reporting and working with the partners to provide performance updates, applicable insights, and deep-dive analyses. As a Data Analyst II, you will be a vital member of the Data Science and Analytics Team responsible for translating our requirements to data questions, writing complex SQL queries to extract the...
Estamos em busca de um(a) Analista de Customer Experience (CX) para atuar de forma estratégica na gestão da jornada de nossos clientes. Buscamos um(a) profissional com perfil analítico, comunicativo e proativo, capaz de identificar oportunidades de melhoria e fortalecer o relacionamento com nossos parceiros e clientes.Responsabilidades:Gerenciar a experiência do cliente em todos os pontos de...
Responsabilidades: Empresa de soluções em Centralidade no Cliente, contrata profissional para conduzir diagnósticos completos de Customer Experience e Estratégia de Negócios, avaliando detalhadamente o nível de competência e eficácia da empresa, identificando forças, lacunas e oportunidades de evolução nas empresas clientes; Implementar estratégias de CX e de Negócios alinhadas à visão e aos...
The Opportiunity Worldline’s Merchant Services Global Business Line is a major international player in end-to-end Commercial Acquiring, Multichannel Payment Acceptance and Payment Terminal solutions. Merchant Services’s unique combination of payment, digital and transactional expertise allows merchants to boost sales and enhance the customer experience. To contribute to the mission, the Customer...
DESCRIPTIONAbout the RoleAt Amazon, we are working to be the most customer-centric company on earth. We are seeking a Senior Program Manager to join our Latin America Financial Services Customer Experience and Collections team. The ideal candidate will drive excellence in customer support, collections operations, and partner management. This role requires a combination of analytical, leadership...