Join the Virtual Latinos Community! With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job positions become available every week,...
Realizar o Recebimento, conferencia e entrada de pedidos no Sistema, - Fazer follow-up dos pedidos para clientes internos e externos, - Realizar o atendimento telefônico com agilidade e qualidade, - Contribuir na comunicação e solução das reclamações de clientes internos e externo, - Documentar os pedidos recebidos e adendos de clientes internos/externos anexando-os ao sistema, - Efetuar a...
JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale and Stanford. As a rapidly...
We're expanding our Customer Success team and hiring a high-performing Customer Success Specialist. You will own the long-term success, retention, and expansion of active customers. This role is analytical, consultative, and performance-driven. You are a partner, not support. If you understand real estate investing, SMS performance, and how to turn data into outcomes, this role fits. This is a...
Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...
Joom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make e-commerce data easy to understand and...
Customer Re-Engagement Specialist (Remote – Brazil | Curitiba Preferred)Are you warm, empathetic, and great at connecting with people? We're looking for a Customer Re-Engagement Specialist to join our team at Elite Virtual Assistance (EVA), supporting one of our U.S.-based clients — a fast-growing healthy food plan company that prepares fresh, delicious, chef-crafted meals using high-quality...
Company DescriptionBest Servicers of America is an innovative provider of on-site services solutions, dedicated to enhancing brand image and customer service experience. We offer accurate diagnostic and technical support and follow-up phone calls to ensure customer satisfaction. Our team works closely with businesses to tailor our services to meet their unique requirements, dispatching...
Customer Support Specialist – Fintech SaaS (Remote)About HitchHitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker portal, and automated underwriting system.We...
Sobre a empresa: HR Tech especializada em recrutamento e contratação de talentos globais. O que você irá fazer: - Estabelecer contato direto com os líderes operacionais em todo o Brasil, com o objetivo de captar e centralizar as demandas de contratação na consultoria. - Atuar como elo entre o cliente e os diversos times internos, conduzindo tratativas de forma alinhada com as diretrizes da...
Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe. We’re looking for detail-oriented and thoughtful people to join our growing international team! Duties- You’ll be tasked with answering customer questions and need to be able to think on...
Job Id: 5312- City: Campinas, São Paulo, Brazil- Department: Customer Service- Function: SCM- Employee Type: Permanent Full Time- Seniority Level: Mid-Senior levelDescription:Cidade: Campinas, SP Objetivo do cargo: Gestão e análise crítica da carteira de pedidos de suas unidades de atendimento, com o objetivo de viabilizar os faturamentos dos pedidos mediante as liberações de crédito,...
About Us:HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes...
**Posição:** Estágio de Customer Service - Vaga afirmativa para mulheres **Localidade de trabalho**: Campinas/SP **Modelo de trabalho:** Presencial **Principais atividades:****Principais responsabilidades:*** Dar suporte as áreas de EHS, Qualidade, Produção, Logística e PCP no atendimento a demandas administrativas e operacionais, contribuindo para a organização, controle de processos e suporte...
Você é apaixonado por excelência no atendimento ao cliente e busca um novo desafio, então essa oportunidade é para você Venha atuar comoAnalista de Customer Service Srem uma das maiores empresas de alimentos do país ResponsabilidadesResponsável pelo gerenciamento da carteira de pedidos.Agendamento de entregas.Gestão de tracking ( acompanhamento das entregas). Gestão de KPIs.Reunião com Comercial,...
Analista de customer service gestao de carteira Caso você seja uma pessoa que age como dono para enfrentar desafios, se adapta à novas tecnologias, se preocupa com o próximo, e Entrega trabalhos excelentes, temos um lugar special para você! Somos uma multinacional do ramo do Agronegócio em fase de expansão, com ótimas oportunidades de carreira. Responsabilidades Promover o relacionamento com...
What your new challenge will look like As a member of the 4flow management team, you will manage the efficient movement of goods through our customers’ logistics networks in order to ensure material availability. Your primary tasks in this position will include: - Guaranteeing the smooth execution of all areas of transportation for daily operations using our transportation management...
Customer Service Sr Analyst: - Job Id: 5312- City: Campinas, São Paulo, Brazil- Department: Customer Service- Function: SCM- Employee Type: Permanent Full Time- Seniority Level: Mid-Senior level- Description: - Cidade: Campinas, SP Objetivo do cargo: Gestão e análise crítica da carteira de pedidos de suas unidades de atendimento, com o objetivo de viabilizar os faturamentos dos pedidos...
Realizar onboarding de novos clientes, acompanhando a ativação dos serviços e assegurando uma boa experiência desde o início.Atender e acompanhar uma carteira de clientes ativos, garantindo a satisfação e a continuidade da parceria e monitorando indicadores de saúde do cliente (NPS, uso do sistema, satisfação, volume de chamados); Identificar e prevenir riscos de cancelamento (churn), propondo...
We're expanding our Customer Success team and hiring a high-performing Onboarding Specialist. You will own the customers' first 30 - 45 days, set the tone for the relationship, build confidence and ensure customers are ready quickly and correctly. This role defines the customer's first impression of Smarter Contact and has clear growth potential within a fast-scaling SaaS company. This is a...