About the Role We're looking for a Technical Support Operations Lead to own the day-to-day operation of a WordPress support queue. This is a highly accountable, client-facing role: you will run triage, drive clarity, reduce back-and-forth, and ensure tickets move from intake → diagnosis → resolution → verification with consistent standards. This role is not "ticket forwarding." You must be able...
We are looking for a remote, full-time Technical Support Consultant with 3 to 5 years of software support experience to join the client operations team of our U.S. client. You will play a critical role in ensuring our client's software lives up to its world-class reputation. Our client provides a cloud-based, ERP platform to hundreds of energy industry customers delivering market-leading field...
What a Day In The Life Looks Like Utilize active listening, empathy, and other emotional intelligent skills to properly handle customer interactions. Troubleshoot business and operational issues associated with the Warehouse Management System (WMS) and ancillary software. Quantify issues and provide supporting data if issues are escalated to ERP Vendor, Honeywell/Vocollect, RF Hardware Provider,...
We are still looking for talent... and we would love for you to join our team! For over 25 years, UST has worked alongside the world's best companies to make a real impact through business transformation. Driven by technology, inspired by people, and guided by our purpose, UST supports clients from design to implementation. Together, with more than 30,000 employees in 30 countries, we build to...
At Traefik Labs, we don't just "close tickets." We solve the complex infrastructure puzzles that power the modern web. We are looking for a Technical Support Engineer who lives and breathes cloud-native ecosystems. This role is for someone who loves diving deep into Kubernetes , understands the nuances of Ingress Controllers, API Gateways, and API Management, and wants to contribute directly to a...
Context Veesion is experiencing rapid growth following its successful Series B funding round. This expansion phase requires strengthening our technical foundation and scaling our development capabilities to meet increasing market demands. Are you dynamic and have a sense of service? Then you may be our future Operation Specialist for the Brazilian & American markets ! We are looking for a...
About Bask HealthBask Health is a fast-growing SaaS company on a mission to power the next generation of telehealth businesses. We help healthcare entrepreneurs launch, manage, and scale their virtual care services through modern infrastructure, easy-to-use tools, and expert operational support.We're a driven and collaborative team focused on enabling clinical founders and digital health startups...
Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative...
Responsibilities• Responsible for product technical support for customers in the LATAM region including remote assistance and on-site support.• Respond to technical questions raised by customers during equipment installation, configuration, debugging and operation.• Track and solve problems occur during product use, and collaborate with the R&D or quality team at headquarters.• Assist sales and...
(Networking & Cybersecurity) Technical Support Consultant (LATAM)(Networking & Cybersecurity) Technical Support Consultant (LATAM)2 months ago Be among the first 25 applicantsPassionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Passionate about the world of tech? What if you had a chance to be a part of the world's...
Technical Support Engineer (Mid-Level)Location:Remote (Brazil. or Latin America preferred) Company:Hitch, Inc. About HitchHitch builds the digital infrastructure powering modern home equity and non-QM lending. Our white-label platform enables lenders to launch HELOC, DSCR, bridge, and home equity products faster — with integrated point of sale, broker portals, and automated underwriting. We...
Principais Responsabilidades e Qualificações Para este cargo, buscamos um profissional que seja: 1. Habilidades de Comunicação e Suporte Técnico Possuir excelentes habilidades de comunicação escrita e verbal em inglês. Compreender produtos eletrônicos e de tecnologia, com experiência prévia em instalação de equipamentos ou suporte técnico sendo um grande diferencial. 2. Desenvolvimento e...
Junte-se à NFQ! Estamos contratando!! A NFQ é uma consultoria global especializada em negócios, tecnologia e operações , com uma visão integrada que cobre toda a cadeia de valor das organizações. Nosso time conta com mais de 2.500 profissionais , atuando em escritórios nacionais e internacionais. Na NFQ, oferecemos um modelo de consultoria flexível, escalável, especializado e próximo dos...
Job Title: Technical Project Manager Location: LATAM (Remote) Employment Type: Contract Key Responsibilities - Should have executed large scale Cloud Migrations, SQL, Windows, Apps services, AVS, AVD Migrations or Integrations and Transformations. - Prepare, track, and manage project schedules, ensuring timely delivery. - Drive project/program management activities across multiple cloud...
This position is for work in an on-site format, in Contagem - MG. Who will you be working with?You will work closely with the Director of BU Solutions and collaborate across Infrastructure, Operations, Security, and multiple business units to deliver IT projects that support Freight Components operations across more than 35 sites globally. How will you make a difference?As a International IT...
Join one of the biggest IT Services companies in the world! Here you can transform your career! Why join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative...
What a Day In The Life Looks Like Utilize active listening, empathy, and other emotional intelligent skills to properly handle customer interactions. Troubleshoot business and operational issues associated with the Warehouse Management System (WMS) and ancillary software. Quantify issues and provide supporting data if issues are escalated to ERP Vendor, Honeywell/Vocollect, RF Hardware Provider,...
We are seeking a full-time, remote Technical Customer Support (TCS) Representative with 2+ years of Level 1 support experience, preferably in a doctor's office, veterinary clinic, hospital, or similar healthcare environment. You will use your critical thinking skills to listen to and understand customer needs, offering timely solutions that drive value and customer satisfaction. You will be...
We are looking for a remote, full-time Technical Support and Implementation Specialist with 3 to 5 years of experience in technical customer support or implementation. In this role, you will successfully onboard our client's customers by simplifying and streamlining processes, leveraging the client's software as an end-to-end workflow and communications management solution. You will collaborate...
We are looking for a full-time, remote Technical Support Engineer with 2+ years of software support experience to join our U.S. client's customer support team. In this role, you will provide daily technical support, assisting customers in resolving their software and compliance-related issues. You will work closely with the Sales, Customer Success, Engineering, and Product teams, and you will...