What a Day In The Life Looks Like - Utilize active listening, empathy, and other emotional intelligent skills to properly handle customer interactions. - Troubleshoot business and operational issues associated with the Warehouse Management System (WMS) and ancillary software. - Quantify issues and provide supporting data if issues are escalated to ERP Vendor, Honeywell/Vocollect, RF Hardware...
We are looking for a Email - RPG Gaming Customer Support Representative (FULL-TIME REMOTE JOB) At Customer Umbrella, we help people one caring interaction at a time – that includes you! Join us and you will shine with us as a Customer Service Representative. Now hiring for fully remote Work from Home position! Requirements: - You love playing Games! - Candidates should have previous experience...
We are seeking a full-time, remote Technical Customer Support (TCS) Representative with 2+ years of Level 1 support experience, preferably in a doctor's office, veterinary clinic, hospital, or similar healthcare environment. You will use your critical thinking skills to listen to and understand customer needs, offering timely solutions that drive value and customer satisfaction. You will be...
Local: Santa Maria/RSDescrição da Vaga:A Jusfy está em busca de um Assistente de Suporte ao Cliente em Santa Maria/RS! Somos uma startup jurídica que busca constantemente soluções para facilitar a vida dos advogados e advogadas do Brasil. Atuamos na área de tecnologia, desenvolvendo produtos e ferramentas que auxiliam na produtividade diária dos nossos clientes.Você será responsável por garantir...
Customer Support Specialist – Fintech SaaS (Remote) About HitchHitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker portal, and automated underwriting system.We...
Company DescriptionBest Servicers of America is an innovative provider of on-site services solutions, dedicated to enhancing brand image and customer service experience. We offer accurate diagnostic and technical support and follow-up phone calls to ensure customer satisfaction. Our team works closely with businesses to tailor our services to meet their unique requirements, dispatching...
Join our fast growing company as a Customer Support Agent (with English C1 language skills). It is a remote full-time position.Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts. (2 by 2. Two working days, followed by two days of rest)At Mindy-Support you have great opportunity to get:Experience in the international company working with people around the globe;Compensation – $900...
About the Role We're looking for a Technical Support Operations Lead to own the day-to-day operation of a WordPress support queue. This is a highly accountable, client-facing role: you will run triage, drive clarity, reduce back-and-forth, and ensure tickets move from intake → diagnosis → resolution → verification with consistent standards. This role is not "ticket forwarding." You must be able...
At Traefik Labs, we don't just "close tickets." We solve the complex infrastructure puzzles that power the modern web. We are looking for a Technical Support Engineer who lives and breathes cloud-native ecosystems. This role is for someone who loves diving deep into Kubernetes, understands the nuances of Ingress Controllers, API Gateways, and API Management, and wants to contribute directly to a...
We're expanding our Customer Success team and hiring a high-performing Onboarding Specialist. You will own the customers' first 30 - 45 days, set the tone for the relationship, build confidence and ensure customers are ready quickly and correctly. This role defines the customer's first impression of Smarter Contact and has clear growth potential within a fast-scaling SaaS company. This is a...
About Us:HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes...
Trust Accountant Support TrainerLocation: Brazil, fully remoteType: Full-time, 8hours/dayAvailability: ASAP to 2 weeksRate: 5,000 BRL to 14,000 BRL per monthLevel: Junior to SeniorSetup: PJ/ConsultancyIndustry: Hospitality/Accommodation/RentalExperience:Accounting or Bookkeeping (Required)Onboarding Clients to understand AccountingEquipment: Needs to have own machine, equipment not providedJob...
Join to apply for the Support Associate - Chico's role at Chico's FAS, Inc.3 days ago Be among the first 25 applicantsJoin to apply for the Support Associate - Chico's role at Chico's FAS, Inc.Come lead with us at 77 Sands Blvd, Bethlehem, PAJoin our chic team, dedicated to a styling and social experience that inspires women to express their individuality.Position ObjectiveThe Support Associate...
$20k – $40k • No Equity At Cuseum, our mission is to help museums, attractions, and nonprofits better engage and delight their visitors, members, and patrons. We love our customers and are looking for someone to help onboard, assist, and support them every step of the process. We're seeking someone who is driven to help our customers exceed their goals. From onboarding, support, and continued...
About Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We're hiring a Customer Success Manager based in Brazil...
Technical Support Engineer (Mid-Level)Location: Remote (Brazil. or Latin America preferred)Company: Hitch, Inc.About HitchHitch builds the digital infrastructure powering modern home equity and non-QM lending. Our white-label platform enables lenders to launch HELOC, DSCR, bridge, and home equity products faster — with integrated point of sale, broker portals, and automated underwriting.We...
- We are looking for a part-time, remote Support Specialist to evaluate system alerts and initiate deployment of a service technician when necessary. You will work 5 to 10 hours per week performing alert support duties during evenings, weekends, and U.S. holidays. - Our U.S. client's software helps heating, ventilation, and air conditioning (HVAC) contractors capture more customers, convert them...
We are looking for a remote, full-time Technical Support Consultant with 3 to 5 years of software support experience to join the client operations team of our U.S. client. You will play a critical role in ensuring our client's software lives up to its world-class reputation. Our client provides a cloud-based, ERP platform to hundreds of energy industry customers delivering market-leading field...
We are looking for a remote, full-time Technical Support and Implementation Specialist with 3 to 5 years of experience in technical customer support or implementation. In this role, you will successfully onboard our client's customers by simplifying and streamlining processes, leveraging the client's software as an end-to-end workflow and communications management solution. You will collaborate...
We are looking for a full-time, remote Technical Support Engineer with 2+ years of software support experience to join our U.S. client's customer support team. In this role, you will provide daily technical support, assisting customers in resolving their software and compliance-related issues. You will work closely with the Sales, Customer Success, Engineering, and Product teams, and you will...