- We are looking for a part-time, remote Support Specialist to evaluate system alerts and initiate deployment of a service technician when necessary. You will work 5 to 10 hours per week performing alert support duties during evenings, weekends, and U.S. holidays. - Our U.S. client's software helps heating, ventilation, and air conditioning (HVAC) contractors capture more customers, convert them...
Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...
The ideal candidate will use their passion for big data and analytics to provide insights to the business covering a range of topics. They will be responsible for conducting both recurring and ad hoc analysis for business users. ResponsibilitiesUnderstand the day-to-day issues that our business faces, which can be better understood with data Compile and analyze data related to business' issues...
Client location: Remote (EST hours required)Type: On-Demand / Part time Placement (Long-term, multi-year engagement possible)OverviewWe are seeking an experienced UI Designer to join our design team in an on-demand capacity. This position supports overflow project work, ad hoc design needs, and team coverage during PTO. While the work will vary depending on client and project demands, this role...
Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...
The ideal candidate will use their passion for big data and analytics to provide insights to the business covering a range of topics. They will be responsible for conducting both recurring and ad hoc analysis for business users. ResponsibilitiesUnderstand the day-to-day issues that our business faces, which can be better understood with data Compile and analyze data related to business' issues...
Client location: Remote (EST hours required)Type: On-Demand / Part time Placement (Long-term, multi-year engagement possible)OverviewWe are seeking an experienced UI Designer to join our design team in an on-demand capacity. This position supports overflow project work, ad hoc design needs, and team coverage during PTO. While the work will vary depending on client and project demands, this role...
- We are looking for a part-time, remote Support Specialist to evaluate system alerts and initiate deployment of a service technician when necessary. You will work 5 to 10 hours per week performing alert support duties during evenings, weekends, and U.S. holidays. - Our U.S. client's software helps heating, ventilation, and air conditioning (HVAC) contractors capture more customers, convert them...
The ideal candidate will use their passion for big data and analytics to provide insights to the business covering a range of topics. They will be responsible for conducting both recurring and ad hoc analysis for business users. ResponsibilitiesUnderstand the day-to-day issues that our business faces, which can be better understood with data Compile and analyze data related to business' issues...
- We are looking for a part-time, remote Support Specialist to evaluate system alerts and initiate deployment of a service technician when necessary. You will work 5 to 10 hours per week performing alert support duties during evenings, weekends, and U.S. holidays. - Our U.S. client's software helps heating, ventilation, and air conditioning (HVAC) contractors capture more customers, convert them...
Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...
- We are looking for a part-time, remote Support Specialist to evaluate system alerts and initiate deployment of a service technician when necessary. You will work 5 to 10 hours per week performing alert support duties during evenings, weekends, and U.S. holidays. - Our U.S. client's software helps heating, ventilation, and air conditioning (HVAC) contractors capture more customers, convert them...
The ideal candidate will use their passion for big data and analytics to provide insights to the business covering a range of topics. They will be responsible for conducting both recurring and ad hoc analysis for business users. ResponsibilitiesUnderstand the day-to-day issues that our business faces, which can be better understood with data Compile and analyze data related to business' issues...
Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...
The ideal candidate will use their passion for big data and analytics to provide insights to the business covering a range of topics. They will be responsible for conducting both recurring and ad hoc analysis for business users. ResponsibilitiesUnderstand the day-to-day issues that our business faces, which can be better understood with data Compile and analyze data related to business' issues...
- We are looking for a part-time, remote Support Specialist to evaluate system alerts and initiate deployment of a service technician when necessary. You will work 5 to 10 hours per week performing alert support duties during evenings, weekends, and U.S. holidays. - Our U.S. client's software helps heating, ventilation, and air conditioning (HVAC) contractors capture more customers, convert them...
Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...
- We are looking for a part-time, remote Support Specialist to evaluate system alerts and initiate deployment of a service technician when necessary. You will work 5 to 10 hours per week performing alert support duties during evenings, weekends, and U.S. holidays. - Our U.S. client's software helps heating, ventilation, and air conditioning (HVAC) contractors capture more customers, convert them...
Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...
We are looking for a remote, full-time Technical Support Consultant with 3 to 5 years of software support experience to join the client operations team of our U.S. client. You will play a critical role in ensuring our client's software lives up to its world-class reputation. Our client provides a cloud-based, ERP platform to hundreds of energy industry customers delivering market-leading field...